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Shred-Tech Support

You can count on Shred-Tech for the support you need, when you need it.

Every Shred-Tech destruction system is designed and built to provide maximum productivity and operating efficiency throughout its working life. With proper care and maintenance, your Shred-Tech system will provide the best return on your investment for years to come.

Our product lines and services include mobile document shredding trucks, collection trucks, plant-based document shredding systems, custom-designed shredding and recycling systems, original equipment manufacturer parts (OEM), and preventative maintenance contracts.

Services

Shred-Tech's nationwide network of Authorized Regional Service Centers enables us to serve our customers with a complete range of unsurpassed preventative maintenance and emergency services. Shred-Tech's factory-trained service technicians know our shredding equipment better than anyone else, and can be on your site the next day for emergency service. Our Service Hotline is available 24 hours a day, 365 days a year, at 877-566-2345.

Our new Southeast Service Center is conveniently located in Apex, NC. Consisting of a 5,000 square-foot, multi-bay building, the Service Center incorporates factory-trained service technicians with a full range of state-of-the-art equipment and a complete inventory of parts to enhance customer experience. A fleet of fully-stocked service vans and trucks increases our ability to quickly and efficiently serve our customers with preventative maintenance and emergency services.

Technical Support

Shred-Tech’s Service Department works hand in hand with Shred-Tech’s Engineering Department to provide quick solutions to all your equipment problems.Put Shred- Tech’s knowledge and experience to work for you.

Parts

It is important to note that Shred-Tech maintains "Single Source Responsibility" for our shredders and parts. Because our shredders are built and known for their longevity in the workforce, we maintain a long-term supply of parts, to ensure availability for our oldest to our newest systems. A full inventory of OEM parts is available for next-day shipment anywhere in the world.

Preventative Maintenance Programs

A routine preventative maintenance program partnered with Shred-Tech, will maintain the built-in quality of your equipment for years to come. We offer custom-designed and economical maintenance programs to meet your specific needs. Preventative maintenance programs are best if initiated when you purchase your equipment, but can be written at any time during ownership.

Either way, a routine program saves you time and money by reducing emergency downtime and unexpected failures. The bottom line result is maximum production at minimum operating costs and the knowledge that your equipment is being professionally maintained.

For more information on Shred-Tech's parts or services, please call our Service Hotline at:

877-566-2345

 

Mobile Support Service (85kb pdf) ST Support Service (85Kb pdf)


 

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